jz103 Privacy Policy

jz103 ("we", "our", "the Platform") operates the online casino and sports betting website accessible at jz103.bid. We are committed to protecting the personal information of every player who registers and uses our services. This Privacy Policy sets out in clear terms what personal data jz103 collects, why we collect it, how we use it, who we may share it with, and what rights you hold over your own data.

This Policy applies to all personal data collected through the jz103 website, mobile-optimised interface, customer support channels, and any other interaction you have with our platform. By registering an account on jz103.bid, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

jz103 collects personal data through several means: directly from you during registration and account use, automatically through your interaction with the platform, and occasionally from third parties for verification purposes. The categories of data we collect include:

• Registration data: Your full legal name, date of birth, residential address in Bangladesh (including district, city, and postcode), email address, and mobile phone number.
• Identity verification data: Copies of government-issued identification documents such as your National Identity Card (NID), passport, or other documents recognised in Bangladesh, collected for age and identity verification purposes.
• Financial data: Payment method details (e.g., bKash or Nagad mobile wallet identifiers, bank account references) and records of deposits, withdrawals, and transaction history denominated in BDT (৳). We do not store full payment card numbers.
• Account activity data: Betting history, game session data, bonus usage, login timestamps, and in-platform behaviour logs used to operate your account and detect fraudulent activity.
• Technical data: IP address, browser type and version, device type and operating system, referring URL, and session duration, collected automatically when you access jz103.bid.
• Communications data: Records of correspondence between you and jz103 customer support via email, live chat, or any other support channel, retained for service quality and dispute resolution purposes.
• Responsible gaming data: Self-exclusion requests, deposit limit settings, cooling-off period activations, and any information you provide in connection with a responsible gaming concern.

jz103 uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, verify your identity and age (18+), maintain accurate account records, and enable you to access all platform features including deposits, withdrawals, and game play in BDT.
• Transaction processing: To facilitate and record deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Upay, or partner banks), and to maintain an accurate financial history for your account.
• Platform security and fraud prevention: To monitor account activity for signs of fraudulent behaviour, multi-accounting, collusion, prohibited software use, or other breaches of the jz103 Terms & Conditions.
• Responsible gaming compliance: To apply and enforce self-exclusion orders, deposit limits, and cooling-off periods, and to identify account patterns that may indicate problem gambling behaviour requiring intervention.
• Customer support: To respond to your enquiries, process complaints, and manage dispute resolution, including maintaining records of past communications for audit and quality assurance purposes.
• Service improvement: To analyse aggregated, anonymised usage data to identify trends, improve platform features, and optimise the jz103 experience for players across Bangladesh, including in Dhaka, Chittagong, Sylhet, and other regions.
• Legal and regulatory compliance: To meet our obligations under applicable anti-money laundering principles, age verification requirements, and other legal duties applicable to online gaming platforms operating in the Bangladesh digital marketplace.
• Promotional communications: Where you have opted in to receive marketing communications, to notify you of bonuses, seasonal promotions (such as Eid or BPL season offers), and platform updates. You may opt out at any time by contacting [email protected].

jz103 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing that is required to perform the contract between you and jz103 — including account registration, transaction processing, game access, and bonus management — is carried out on the basis that it is necessary for the delivery of the service you have requested.
• Legal obligation: Processing carried out to comply with applicable legal requirements, including age verification, anti-money laundering checks, and fraud prevention obligations.
• Legitimate interests: Processing carried out to pursue jz103's legitimate business interests, including platform security, fraud detection, service improvement, and responsible gaming monitoring, where these interests are not overridden by your fundamental rights.
• Consent: Processing for optional purposes such as marketing communications, where you have given freely provided, specific, and informed consent. You retain the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

jz103 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited and defined circumstances:

• Payment processors: Relevant financial data is shared with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank solely to process your deposit and withdrawal transactions.
• Identity verification providers: Where jz103 uses a third-party service to assist with age and identity verification (such as document authentication services), the minimum necessary data is shared with that provider under strict confidentiality obligations.
• Game technology providers: Technical session identifiers and gameplay data may be shared with our licensed game studio partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to the extent required to deliver game functionality and resolve technical disputes.
• Legal and regulatory authorities: jz103 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights and safety of jz103, its staff, or its members.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of jz103's business assets, your personal data may be transferred to the acquiring entity, subject to that entity being bound by equivalent privacy obligations.

jz103 uses cookies and similar browser-based technologies to operate and improve the platform. Cookies are small data files stored on your device by your browser. The types of cookies used on jz103.bid are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, security identifiers, and load-balancing cookies that ensure you remain logged in and that your bets are processed correctly.
• Functional cookies: These cookies remember your preferences such as language settings, preferred payment method, and display options, so that the platform behaves consistently across sessions without requiring you to re-enter settings each time you visit.
• Analytics cookies: jz103 may use anonymised, aggregated analytics data to understand how players navigate the platform, which features are most used, and where technical issues occur. This data does not identify individual users and is used solely for internal service improvement.

jz103 does not deploy third-party advertising cookies, behavioural tracking cookies, or any cookie technology that enables external advertisers to build a profile of your browsing behaviour across other websites.

You may manage or disable cookies through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use the jz103 platform.

jz103 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or audit obligations. Our principal retention periods are as follows:

• Active account data: Retained for the full duration of your registered membership on jz103.bid, plus a period of five (5) years following account closure, to support any retrospective audit, dispute resolution, or legal proceeding that may arise.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, consistent with standard financial record-keeping obligations for online platforms.
• Identity verification documents: Retained for a period of five (5) years following the completion of the verification process or the closure of the associated account, whichever is later.
• Customer support communications: Retained for three (3) years from the date of the last correspondence, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained until you withdraw your marketing consent, at which point the consent record itself is retained for a further two (2) years as evidence of your original opt-in.
• Technical and log data: Retained for a rolling period of twelve (12) months for security monitoring and fraud detection purposes, after which it is deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted from jz103 systems, or anonymised in a manner that renders re-identification impossible, so that it may be retained in aggregate form for statistical purposes without compromising individual privacy.

jz103 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your device and the jz103 platform.
• Encrypted storage of sensitive personal data, including identity verification documents and financial records, on access-controlled infrastructure.
• Role-based access controls ensuring that jz103 staff can only access personal data to the extent required by their specific job function.
• Regular internal security reviews and vulnerability assessments of the jz103 platform and supporting infrastructure.
• Incident response procedures for the prompt detection and management of any personal data breach, including notification to affected members where required.

As a jz103 member, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected]. jz103 will acknowledge your request within two (2) business days and provide a substantive response within thirty (30) days.

• Right of access: You may request a copy of all personal data held by jz103 relating to your account, along with information about how and why it is processed.
• Right to rectification: You may request correction of any personal data that is inaccurate or incomplete. Many data fields (such as your email address and phone number) can be updated directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been unlawfully processed. This right is subject to jz103's legal retention obligations described in Section 7.
• Right to restriction: You may request that jz103 temporarily suspend the processing of your personal data while a correction request or objection is being assessed.
• Right to data portability: You may request that jz103 provide your registration and account data in a structured, machine-readable format so that you may transfer it to another service provider.
• Right to object: You may object to the processing of your personal data where that processing is based on jz103's legitimate interests. jz103 will assess your objection and cease processing unless compelling legitimate grounds exist that override your interests.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jz103 is an 18+ platform. We do not knowingly collect or process personal data relating to individuals under the age of 18. Our registration process includes age verification steps designed to prevent underage access to the platform.

If jz103 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to close the associated account, return any deposited funds to the originating payment method, void any associated winnings, and securely delete all personal data relating to that individual.

If you are a parent or guardian and believe that a minor in your care has registered an account on jz103.bid, please contact us immediately at [email protected] so that we may take appropriate action without delay.

The games available on jz103 are developed and operated by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, certain technical data (such as session identifiers and game round results) is processed by that studio's systems in order to deliver the game and calculate outcomes.

Each game provider operates under its own privacy policy and data protection framework. jz103 selects game partners that maintain professional standards of data security and user privacy. However, jz103 is not responsible for the data practices of these third-party studios beyond the terms of the data processing arrangements we maintain with them.

Similarly, payment providers such as bKash, Nagad, Rocket, and Upay operate their own independent privacy policies governing the data they collect in connection with payment transactions. jz103 encourages you to review the privacy policies of any payment provider you use in connection with your jz103 account.

jz103 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made, we will notify registered members via the email address associated with their account and will post a prominent notice on the jz103 platform for a reasonable period following the update.

The effective date at the top of this document will be updated to reflect the date on which the revised Privacy Policy takes effect. Your continued use of the jz103 platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised Policy, you should cease using the platform and may request account closure by contacting our support team.

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data jz103 holds about you, please contact our support team through the following channel:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Language: English
• Response Time: Acknowledgement within two (2) business days; substantive response within thirty (30) days for data rights requests